Monitoring - We have narrowed the issue to printing PDFs via the Microsoft Edge web browser. The issue can also be produced by printing content from a web-based application, such as MyCourses, accessed via Microsoft Edge.

While we continue to work toward a solution, we ask you to use one of the following workarounds.

Workaround #1:
Use the Google Chrome web browser to open and print PDFs.


Workaround #2:
Open the PDF in Adobe Acrobat and print it via the Adobe application.


Workaround #3:
Copy the contents of the PDF into another application, such as Microsoft Word, and print it from Microsoft Word.

Oct 23, 2024 - 15:06 EDT

About This Site

Report an issue at: GGC Help Desk: helpdesk@ggc.edu or visit https://helpdesk.ggc.edu

Website (www.ggc.edu) Operational
Single Sign-on (SSO) Operational
Teaching & Learning Operational
MyCourses Operational
Kaltura Operational
Grizzly Den (Banner) Operational
DegreeWorks Operational
GradesFirst / EAB Navigate Operational
LinkedIn Learning Operational
Grizzly Learning Path (Percipio) Operational
Turnitin Operational
SL&L/Via (Portfolio) Operational
CRM Recruit Operational
Classroom Technology Operational
Class Climate Operational
domains.ggc.edu ? Operational
ProctorU ? Operational
ExamSoft Operational
Network Operational
Wired Operational
Wireless (GGC Wifi, GGC Guest, & eduroam) Operational
VPN Operational
PeachNet Operational
Communication & Collaboration Tools Operational
Claw Mail Operational
Microsoft Teams Operational
Microsoft Office 365 Operational
Microsoft OneDrive / SharePoint Operational
LISTSERV Operational
Zoom Operational
The Pulse ? Operational
Telephone Systems Operational
Office & Desk Phones Operational
Softphones Operational
Productivity Tools Degraded Performance
Device Management Operational
Printing & Scanning Degraded Performance
File Sharing Operational
Clickup.com ? Operational
GeorgiaFIRST PeopleSoft Financials Operational
OneUSG Connect (oneusgconnect.usg.edu) Operational
Help Desk Portal Operational
WordPress Operational
Claw Card ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
Completed - The maintenance has been completed, and all systems are operational.
Nov 19, 22:14 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 22:00 EST
Scheduled - The GGC phone system will undergo maintenance this evening starting at 10pm EST. The maintenance will last 15 mins. During this time office and desk phones will be unavailable. Softphones will remain available.
Nov 19, 15:28 EST
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 23:00 EST
Scheduled - Systems Support Services (SSS), at ITS, will be doing Linux OS patching on Friday, November 15, 2024, at 11:00 p.m. until Saturday, November 16, 2024, at 7:00 a.m. GeorgiaBest patching begins at 11:00 p.m. and all other services will begin at 12:00 a.m.

During this period, users will be unable to access the affected services. All patched OSes will be rebooted.

Components Affected:
* Data Warehouse and Business Intelligence
* Georgia Archives (everything except ARCNAS)
* GeorgiaBEST Banner Managed Services
* GeorgiaBEST Degree Works Managed Services
* GeorgiaFIRST Financials
* Georgia ONmyLINE
* INGRESS Registration Sharing System
* MOVEit Managed File Transfer
* OneUSG Connect
* Web Services (www.usg.edu)
* Affordable Learning Georgia
* Georgia Archives
* Georgia Film Academy
* Georgia Transfer
* GoBackMoveAhead
* USG Budgetary Reporting System
* USG Foundation

Nov 12, 14:33 EST
Nov 15, 2024
Nov 14, 2024
Completed - The scheduled maintenance has been completed.
Nov 14, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 22:00 EST
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, November 13, 2024, at 10:00 p.m. until Thursday, November 14, 2024, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:
- Data Warehouse and Business Intelligence - Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- TeamMate Audit Management Legacy Archive System
- USO Active Directory
- USG Foundation Accounting Service
- VPN

Nov 11, 15:06 EST
Nov 13, 2024
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.